Rental Terms & Conditions

Last Updated: 25 September 2026

These Rental Terms & Conditions apply to medical equipment rented from Peace Zone BD.

Peace Zone BD may provide rental options for selected medical equipment, including CPAP machines, BiPAP machines, oxygen concentrators, oxygen cylinders, and other equipment where rental service is currently available.

Rental availability, duration, price, equipment model, accessories, delivery coverage, and other terms may vary depending on the product and current inventory.

Customers should review and confirm the applicable rental details before completing a booking.

1. Rental Availability

Rental equipment is subject to current availability.

The availability of a product on the Peace Zone BD website does not guarantee that a specific brand, model, capacity, or unit will be available at the exact time requested.

Before confirming a rental, customers should verify:

Equipment type
Brand and model where applicable
Current availability
Rental period
Rental price
Included accessories
Delivery or pickup arrangement
Equipment condition
Extension terms

Peace Zone BD may offer an appropriate available unit based on the customer’s requirements and current rental inventory.

2. Rental Period

Rental periods vary depending on the equipment and selected rental plan.

The available duration for each rental product should be confirmed from the applicable product page or directly with Peace Zone BD before booking.

Examples of rental plans currently offered by Peace Zone BD may include short-term and monthly options.

A customer should not assume that every rental product is available for the same duration.

3. Rental Charges

Rental charges vary according to:

Equipment type
Rental duration
Model or capacity
Current rental availability
Accessories or services included
Delivery arrangement
Other applicable rental conditions

The rental price displayed on the relevant product page or confirmed by Peace Zone BD for the booking will apply to that rental.

Customers should confirm exactly what period the displayed rental price covers before making payment.

Rental prices may be updated from time to time.

4. Equipment Selection

Medical equipment should be selected according to the user’s actual requirements.

For CPAP, BiPAP, oxygen concentrator, and oxygen cylinder rentals, customers should provide the relevant requirement where applicable, such as:

Required equipment type
Prescribed pressure or therapy type
Prescribed oxygen flow
Expected rental duration
Delivery location
Required accessories

Peace Zone BD may help explain available rental options, but medical equipment should be used according to appropriate professional or healthcare guidance.

5. Security Deposit

A security deposit is not automatically assumed for every rental.

If a security deposit applies to a particular rental, Peace Zone BD will inform the customer of:

Deposit amount
Payment requirement
Conditions for refund
Possible deductions
Deposit-return process

before the rental is confirmed.

Customers should confirm whether a deposit applies to their specific rental before payment.

6. Identification or Documents

Identification or supporting documents may be requested for a rental only where required for the applicable equipment or rental arrangement.

If any identification, address confirmation, rental agreement, or other document is required, Peace Zone BD will communicate this requirement before completing the rental.

Customers must provide accurate information where documentation is required.

7. Delivery and Pickup

Rental equipment may be delivered within the applicable service area according to:

Equipment availability
Customer location
Rental type
Delivery arrangement
Current service coverage

Some rental services may be limited to Dhaka or selected service areas.

Before booking, customers should confirm:

Whether delivery is available
Applicable delivery charge, if any
Expected delivery time
Whether setup is included
Return or pickup arrangement

Delivery terms for rental equipment may differ from normal product purchases.

8. Equipment Condition at Handover

Peace Zone BD aims to provide rental equipment in usable condition appropriate for the agreed rental service.

Customers should inspect the equipment after receiving it and report any obvious issue promptly.

Where applicable, customers should check:

Equipment condition
Power accessories
Tubing
Mask or cannula
Flowmeter
Humidifier
Other included accessories

Any missing or damaged item should be reported as soon as possible after delivery.

9. Use of Rental Equipment

Customers must use rental equipment:

For its intended purpose
According to manufacturer instructions
According to applicable medical guidance
With reasonable care
Without unauthorized modification

Customers must not:

Open or tamper with internal components
Attempt unauthorized repairs
Modify the device
Use incompatible accessories where this may damage the equipment
Transfer or resell rented equipment as their own property

Rental equipment remains the property of Peace Zone BD or the applicable equipment owner throughout the rental period.

10. Medical Use and Therapy Settings

Customers are responsible for following appropriate medical guidance when using respiratory or oxygen equipment.

Peace Zone BD does not recommend changing prescribed CPAP, BiPAP, or oxygen therapy settings simply to reduce rental cost, increase backup time, or extend equipment use.

If a customer is unsure about:

Pressure settings
Oxygen flow
Therapy mode
Mask selection
Oxygen delivery method

they should consult an appropriate healthcare professional.

11. Included Accessories

Accessories included with a rental depend on the product and rental package.

Depending on the equipment, a rental may include items such as:

Power adapter or cable
Tubing
Humidifier
Mask
Flowmeter
Nasal cannula
Oxygen mask
Other applicable accessories

Customers must confirm the exact package contents before booking.

An accessory should not be assumed to be included unless it is shown on the applicable rental page or confirmed by Peace Zone BD.

12. Consumables and Hygiene Items

Consumables and patient-contact accessories may be subject to different terms from the main rental equipment.

Items such as:

Masks
Filters
Tubing
Nasal cannulas
Oxygen masks
Other hygiene-sensitive items

may not always be reusable, refundable, or included in the basic rental fee.

The customer should confirm whether such items are:

Included
Charged separately
New or replacement items
Required to be returned

before booking.

13. Rental Extension

If a customer wants to keep the equipment beyond the original rental period, they should contact Peace Zone BD before the current rental period expires.

Rental extension is subject to:

Equipment availability
Applicable extension charge
Existing rental status
Any agreed terms

An extension is not automatically confirmed until Peace Zone BD approves it.

Customers should not assume that the original rental price will automatically apply to an extension.

14. Late Return

Rental equipment should be returned according to the agreed rental period.

If the customer expects a delay, they should contact Peace Zone BD before the scheduled return.

Any additional charge for an overdue rental will be discussed according to the applicable rental arrangement.

Peace Zone BD does not apply an unpublished fixed late fee through this policy.

If a specific late-return fee applies, it should be communicated to the customer before or during the rental agreement.

15. Loss or Damage

Customers are responsible for taking reasonable care of rented equipment while it is in their possession.

If equipment or included accessories are:

Lost
Stolen
Broken
Physically damaged
Misused
Modified
Returned with missing components

Peace Zone BD may inspect the equipment and discuss an appropriate resolution with the customer.

Any charge for repair, replacement, missing accessories, or other loss will depend on the actual damage and applicable rental agreement.

Normal wear from appropriate use should be distinguished from misuse or accidental damage.

16. Equipment Malfunction During Rental

If rented equipment develops a suspected fault during the rental period, customers should:

Stop using the equipment if continued use may be unsafe.
Contact Peace Zone BD.
Explain the problem.
Provide photos or video if requested.
Follow the troubleshooting or service instructions provided.

Customers should not open or attempt unauthorized repair of rental equipment.

Depending on the verified issue and current availability, Peace Zone BD may arrange appropriate support, service, or replacement.

17. Oxygen Cylinder Refill

Oxygen-cylinder rental and oxygen refill are related but separate services.

Customers renting an oxygen cylinder should confirm:

Whether the cylinder is supplied filled
Refill arrangement
Refill price
Delivery or collection
Refill service area

Never attempt to refill or modify a pressurized medical oxygen cylinder yourself.

18. Return of Rental Equipment

At the end of the rental period, the customer must return the rented equipment according to the agreed arrangement.

The returned equipment should include all items that were provided and required to be returned.

This may include:

Main equipment
Power accessories
Flowmeter
Tubing
Humidifier
Carrying case
Rental accessories
Other reusable components

Consumables or hygiene items may be treated differently depending on the rental package.

19. Inspection After Return

Peace Zone BD may inspect returned equipment to check:

Equipment condition
Missing components
Damage
Signs of misuse
Accessories
Other applicable rental conditions

If a deposit applies, any applicable deposit return will be handled after the relevant rental obligations have been completed and the equipment condition has been checked.

20. Deposit Refund

Where a refundable security deposit applies, the deposit will be handled according to the rental agreement provided for that booking.

Possible deductions may apply only where appropriate for issues such as:

Missing rental equipment
Missing reusable accessories
Verified damage
Unpaid agreed rental charges
Other agreed rental obligations

The exact deposit amount and refund terms must be confirmed before booking.

21. Rental Cancellation

If you need to cancel a rental booking, contact Peace Zone BD as soon as possible.

Cancellation conditions may depend on whether:

Equipment has already been reserved
Payment has been made
Equipment has been dispatched
Delivery/setup has been arranged
The rental period has started

If the equipment has not yet been dispatched or prepared, cancellation may be simpler.

If delivery or other rental-related costs have already been incurred, applicable costs may need to be considered.

Any rental-specific cancellation charge should be communicated before the booking is finalized.

22. Rental Refunds

A rental fee is payment for temporary use of equipment and should not automatically be treated the same as a normal product-purchase refund.

Any refund relating to a rental will depend on:

Whether the rental started
Whether equipment was delivered
Equipment condition
Nature of the issue
Applicable rental agreement
Any service already provided

If Peace Zone BD approves a rental-related refund, the applicable refund process will be communicated to the customer.

23. Changing Rental Equipment

A customer should not independently exchange or substitute rented equipment.

If another machine, capacity, mask, cylinder, or other equipment is required, please contact Peace Zone BD.

Any change is subject to:

Availability
Suitability
Price difference
Rental terms
Applicable delivery or service charges

24. Availability of Specific Brands or Models

Rental inventory may change.

A product shown on the website does not guarantee that the same brand or exact model will always be available for rental.

Customers should confirm the available unit before booking.

Peace Zone BD will not substitute a materially different medical device without discussing the available option with the customer.

25. Customer Responsibilities

Rental customers are responsible for:

Providing accurate contact information
Providing the correct delivery address
Using equipment appropriately
Following relevant medical guidance
Taking reasonable care of equipment
Reporting faults promptly
Not modifying equipment
Returning equipment according to the agreed arrangement
Returning reusable accessories where required
Contacting Peace Zone BD before extending the rental

26. Peace Zone BD Responsibilities

Peace Zone BD will make reasonable efforts to:

Explain the applicable rental terms
Provide the agreed equipment subject to availability
Communicate the rental price and duration
Explain included items where applicable
Provide contact support for rental-related questions
Handle reported equipment issues reasonably
Explain applicable return arrangements

27. Relationship With Other Policies

These Rental Terms & Conditions should be read together with the applicable Peace Zone BD policies, including:

Shipping & Delivery Policy

Return, Refund & Cancellation Policy

Terms & Conditions

Privacy Policy

Where a rental-specific condition differs from a normal product-sale policy, the applicable rental agreement and these Rental Terms will govern the rental transaction, subject to applicable law.

28. Changes to Rental Terms

Peace Zone BD may update rental products, rental prices, available durations, service areas, equipment availability, or these Rental Terms from time to time.

The terms confirmed for an existing rental should not be changed retrospectively without appropriate agreement.

The latest general Rental Terms will be available on this page.

29. Contact Peace Zone BD

For rental availability, rental duration, price, delivery, extension, return, or equipment-related questions, contact Peace Zone BD before booking.

Peace Zone BD
Shop No. 2, Dr. Shufi Shoroni Road, 100 Feet Road, Dhaka 1212

Phone / WhatsApp: +880 1719-677318
Email: askpeacezonebd@gmail.com